McKinsey's Kausik Rajgopal and Lang Davison recently sat down with Western Union's CEO to talk about its multicultural customer base (and . Stephanie Pankau - Product Director, United States Money Transfer (2017) Monitoring Media Pluralism in Europe: Application of the Media Pluralism Monitor 2016 in the European Union, Montenegro and Turkey. So well go from maybe four pilot teams to a plan to scale out across 400 people and maybe 30 teams next year. Having to maintain two sets of procedures on-prem and cloud for 18 months to ensure business continuity is chief among them, while teams have had to escalate a company-wide transformation during a pandemic. Western Union Digital Services Enhanced in the UAE with Mobile App and Online Access; ITFC and Dubai Exports host B2B Forum to Promote Agri-Food Trade between Arab and African Countries under the Arab Africa Trade Bridges Program; GBM and Banfico partner to support the Kingdom's efforts for a more digitalized financial sector [5]. Reframe blockchain from a threat to an opportunity, by creating a new autonomous unit. 12. Lean deployments are a big piece of our overall transformation program. Second, we increased our use of digital media to reach customers and build a feedback loop. 2021. Discover the latest software purchases and digital transformation initiatives being undertaken by Western Union and its business and technology executives. The Transformation Story of Western Digital. Harare Responsible for . So, constant iteration and rapid delivery are crucial. It took six months to do the bare minimum. Western Unions typical customers are migrants seeking a better life not just for themselves, but for their families back home who rely on fund transfers to meet basic needs. Its more about having the manager understand how the work actually gets done on the floor. You have to recognise that youre taking a massive journey as a company because it has always relied on data centres. Leadership Team - Western Union | Corporate Today customers can commence their journey on our mobile App, pay for their transaction digitally or opt to pay cash from any of our participating Western Union retail locations, use wu.com or go directly to any of the 1,200 agent locations or Western Union-owned locations in Austria[i].
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